Advance Rehab Solutions Inc.
SMS Communication, Privacy & Consent
SMS Communication, Privacy & Consent
Advance Rehab Solutions Inc. (“Advance Rehab,” “we,” “us,” or “our”) uses text messaging (SMS) to communicate with our employees and contracted clinicians about scheduling and work assignments. This page explains how we use SMS, what you are agreeing to, and how we protect your information.
1. How We Use SMS
We use SMS messages only for work-related purposes, such as:
- Shift openings and coverage requests
- Scheduling changes and assignment updates
- Location information for upcoming visits
- Payroll, timekeeping, and onboarding reminders
- Operational notices from your scheduler
We do not use SMS to send unrelated marketing messages.
2. Your Consent to Receive SMS
By providing your mobile phone number to us (for example, on our website forms, during onboarding, or when speaking with our staff), you agree that:
- You consent to receive SMS messages from Advance Rehab Solutions Inc.
- Message and data rates may apply, depending on your mobile carrier and plan.
- Consent is not a condition of employment.
By providing your phone number, you agree to receive SMS messages from Advance Rehab Solutions Inc. regarding scheduling and workplace notifications. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance. Consent is not a condition of employment.
Example Consent Language (used on our forms)
"By providing your phone number, you agree to receive SMS messages from Advance Rehab Solutions Inc. regarding scheduling and workplace notifications. Message and data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for assistance. Consent is not a condition of employment.
3. Information We Collect Through SMS
When you communicate with us by SMS, we may collect:
- Your mobile phone number
- The content of messages you send to us
- The content of messages we send to you
- Date, time, and delivery information related to messages
We use this information to deliver and manage your SMS messages, confirm and manage scheduling, provide support related to your work assignments, and maintain records of communications as part of your business records.
4. How to Opt Out or Get Help
You can stop receiving SMS messages from us at any time:
- Reply STOP to any SMS message we send to you to opt out of future text messages.
- Reply HELP to any SMS message for assistance or more information.
You can also contact us directly to update your communication preferences:
Email: advancerehabsolutions@gmail.com
Phone: +1 (562) 366 2840
Address: 14335 Ibex Avenue, Norwalk, CA, United States, 90650
Please note that even if you opt out of SMS, we may still contact you by phone or email as needed to manage your schedule or fulfill our legal and operational obligations.
5. How We Share and Protect Your Information
We take your privacy seriously and work to protect your personal and health-related information.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- We may share information with trusted service providers who help us deliver SMS messages (for example, RingCentral or other communication platforms), but only so they can provide services on our behalf.
- We use reasonable administrative, technical, and physical safeguards to protect your information.
6. Third-Party SMS Providers
We may use third-party providers, such as RingCentral, to send and receive SMS messages. These providers process your phone number and message content so that we can communicate with you. These providers are required to protect your information and use it only to deliver our messages. Your mobile carrier and SMS provider may also collect data related to your use of SMS, which is governed by their own privacy policies and terms.
7. Your Responsibilities
By using SMS with us, you agree that you are the owner or authorized user of the mobile number you provide and that you will notify us if your mobile number changes or is reassigned. You understand that SMS is not intended for emergencies. In an emergency, call 911 or your local emergency number.
8. Changes to This SMS & Privacy Notice
We may update this page from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date below.
Last Updated: August 2026
9. Contact Us
If you have any questions about this SMS & Privacy page, your communication preferences, or how we handle your information, please contact us:
Advance Rehab Solutions Inc.
14335 Ibex Avenue, Norwalk, CA, United States, 90650
Email: advancerehabsolutions@gmail.com
Phone: +1 (562) 366 2840